Questions, answered.
The things customers ask us most before ordering.
Is the price per fish or per kilogram?
Fresh fish prices are shown per kilogram.
How big is one fish?
Most whole fish are around 500g before cleaning, although size naturally varies.
Is the fish weighed before cleaning?
Yes. Fresh fish is priced using its weight before cleaning, cutting or filleting.
Can you clean the fish for me?
Yes, where that product offers a cleaning option.
Can you fillet my fish?
Yes, on eligible whole-fish products where filleting is offered.
Can I pay cash?
Yes. Choose cash on delivery or cash on collection at checkout.
Can I collect my order?
Yes. Click & Collect is available from our Nuneaton shop.
How fast is delivery?
Order before 3pm for eligible same-day delivery — choose the 3pm–5pm or 6pm–7pm slot at checkout.
Is delivery free?
Delivery is free within 3 miles, £1 between 3–4 miles, £2 between 4–5 miles and £3 between 5–6 miles.
What if the fish isn't fresh?
Contact us the same day. Our Fresh or Your Money Back guarantee applies.
Still not sure? Call the shop on 07362 399264 — we're happy to help. Or see what's fresh today.